Terms of Service
Last Updated: October 24, 2025
Summary: By using MediaSnap.AI, you agree to use our AI media generation services responsibly, respect intellectual property rights, and follow our content policies. You own the content you create, and we provide the service "as is" with reasonable limitations on liability.
1. Acceptance of Terms
Welcome to MediaSnap.AI! These Terms of Service ("Terms") constitute a legally binding agreement between you ("User") and MediaSnap.AI ("we," "us") governing your access to and use of our website, mobile application, and AI-powered media generation services (the "Services").
By using MediaSnap.AI, you agree to be bound by these Terms. If you do not agree, you must not use our Services.
2. Eligibility and Account Requirements
2.1 Age Requirements
- You must be at least 13 years old to use MediaSnap.AI
- Users between 13-18 must have parental/guardian consent
- We recommend users be 18+ for full access
2.2 Account Registration
To use certain features, you must create an account with:
- Valid email address
- Secure password
- Username (public display name)
2.3 Account Security
You are responsible for:
- Maintaining confidentiality of your password
- All activities under your account
- Notifying us immediately of unauthorized access
- Keeping account information accurate
3. Description of Services
3.1 AI Media Generation
MediaSnap.AI provides AI-powered services including:
- Image Generation: Create images from text prompts
- Image Transformation: Modify and enhance existing images
- Video Generation: Create and edit videos using AI
- Style Transfer: Apply artistic styles
- Background Removal: Remove and replace backgrounds
- Upscaling: Enhance image resolution
- Other AI Tools: Additional features as we develop them
3.2 Third-Party AI Services
Our Services utilize trusted third-party AI model providers for processing. Your content may be processed by these services to generate and transform media.
3.3 Service Availability
- Services provided "as available"
- We strive for 99% uptime but do not guarantee uninterrupted access
- Maintenance may occur with or without notice
4. User Conduct and Content Policy
4.1 Acceptable Use
You agree to use MediaSnap.AI only for lawful purposes. You must NOT:
Prohibited Content and Activities:
- Generate NSFW, pornographic, or sexually explicit content
- Create violent, gory, or disturbing imagery
- Generate content promoting hate, discrimination, or harassment
- Create content violating intellectual property rights
- Generate images of real people without consent
- Create deepfakes or misleading content
- Upload malware or harmful code
- Bypass content filters or security measures
- Use Services for illegal activities
- Scrape, copy, or reverse engineer our Services
- Spam or engage in fraudulent activities
- Impersonate others
- Interfere with other users' access
4.2 Content Moderation
We employ automated and manual content moderation:
- Automated Filtering: Prompts screened for prohibited terms
- User Reporting: Users can report inappropriate content
- Manual Review: Team reviews reported content within 24 hours
- Enforcement: Violations may result in account suspension or termination
4.3 Reporting Violations
Report inappropriate content to: abuse@mediasnap.ai
5. Intellectual Property and Content Ownership
5.1 Your Content Ownership
You retain all ownership rights to content you create using MediaSnap.AI. This includes AI-generated images, videos, and transformations.
5.2 License You Grant Us
By using our Services, you grant MediaSnap.AI a limited license to:
- Store and display your content within our Services
- Process your content through our AI systems
- Display public content in galleries and feeds
- Use anonymized data for research and improvement
This license ends when you delete your content or close your account.
5.3 Public vs. Private Content
- Public: Other users can view (but not download commercially)
- Private: Visible only to you
5.4 Our Intellectual Property
MediaSnap.AI (website, app, logo, technology) is owned by us. You may not copy, modify, or reverse engineer our platform.
5.5 Copyright Infringement
Report copyright infringement to: dmca@mediasnap.ai with:
- Description of copyrighted work
- Location of infringing content (URL)
- Your contact information
- Statement of good faith belief
- Statement of accuracy under penalty of perjury
- Physical or electronic signature
6. Payments and Subscriptions
6.1 Pricing and Credits
- MediaSnap.AI operates on a credit-based system
- Credits used to generate and transform media
- Pricing displayed clearly before purchase
- Prices may change with 30 days notice
6.2 Payment Processing
- Payments processed securely through Stripe
- We do not store full credit card information
- Payment information must be accurate
6.3 Subscriptions
- Monthly/Annual: Automatically renew
- Cancellation: Cancel anytime; access continues until end of billing period
- No Refunds: Subscription fees non-refundable except as required by law
6.4 Credit Expiration
- Purchased credits do not expire while account is active
- Promotional credits may have expiration dates
- Credits are non-transferable and non-refundable
6.5 Refund Policy
- Credits generally non-refundable once purchased
- Refunds may be granted for technical errors or duplicate charges
- Refund requests within 14 days: billing@mediasnap.ai
7. Service Modifications and Termination
7.1 Service Changes
We reserve the right to modify, suspend, or discontinue any aspect of the Services with notice.
7.2 Account Suspension and Termination
We may suspend or terminate your account if:
- You violate these Terms or Content Policy
- You engage in fraudulent or abusive behavior
- Payment method fails repeatedly
- Required by law
- Account inactive for 2+ years
7.3 Effect of Termination
Upon termination:
- Access ceases immediately
- Content may be deleted after 30 days
- Unused credits forfeited (no refunds)
7.4 Your Right to Terminate
You may close your account anytime from settings. Personal data deleted within 30 days.
8. Disclaimers and Limitations of Liability
8.1 "As Is" Service
MEDIASNAP.AI IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES.
We do not warrant uninterrupted, error-free service or specific AI generation results.
8.2 AI-Generated Content Disclaimer
AI-generated content is unpredictable:
- Results may vary and not match expectations
- We do not guarantee specific outcomes
- You are responsible for reviewing generated content
8.3 Limitation of Liability
MEDIASNAP.AI NOT LIABLE FOR:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Service interruptions
- Unauthorized access
TOTAL LIABILITY SHALL NOT EXCEED AMOUNT PAID IN LAST 12 MONTHS OR $100 (WHICHEVER IS GREATER).
8.4 Indemnification
You agree to indemnify MediaSnap.AI from claims arising from:
- Your use of Services
- Your violation of these Terms
- Content you create or upload
9. Privacy and Data Protection
See our Privacy Policy for details on data collection and use.
Key points:
- We collect only necessary data
- We never sell your information
- You have rights to access, correct, and delete data
- GDPR and CCPA compliant
10. Dispute Resolution
10.1 Informal Resolution
Contact legal@mediasnap.ai first to resolve disputes informally.
10.2 Arbitration
If informal resolution fails, disputes resolved through binding arbitration.
10.3 Class Action Waiver
You agree to resolve disputes individually and waive class action participation.
11. General Provisions
11.1 Changes to Terms
We may update these Terms. Material changes will be notified via email.
11.2 Severability
If any provision is invalid, remaining provisions remain in effect.
11.3 Force Majeure
We are not liable for delays due to causes beyond our control.
12. Contact Information
13. Additional Resources
By using MediaSnap.AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
